What it does
Phone support
Not only a ticket form.
Response times
Written into the contract.
On-site visits
When it needs hands.
Updates
New features, no extra project.
Backups
Checked, and restore-tested.
Monthly review
What broke and why.
A closer look
Phone support
Not only a ticket form.
Response times
Written into the contract.
On-site visits
When it needs hands.
Works with
Nothing here is an island. These are the parts it shares one record with.
Common questions
What does Support and AMC do in a hospital?
Support and AMC is part of DeepHealth AI. Someone who picks up the phone. It covers phone support, response times, on-site visits and more, inside the DeepHealth AI platform.
Can we take Support and AMC on its own?
Yes. Every DeepHealth AI module can be licensed on its own and switched on for a single department. You can add the rest of the platform later without moving your data.
What does Support and AMC connect to?
It shares one patient record with the rest of the platform, including Implementation and Migration, Staff Training, Multi-speciality Hospitals. Nothing has to be typed twice.
Does it run on our own server?
Yes. DeepHealth AI runs on hardware inside your hospital or on AWS and Oracle Cloud managed by DeepScience Tech. The software is the same either way.
See Support and AMC on your own data
We will set up a demo with your departments, your workflow and your reports.